Privacy Policy

Last updated: September 19, 2025

1. Introduction
Chicago Shipper (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our website, services (including fulfillment and shipping/logistics services), or otherwise interact with us.

By using our website or services, you agree to the terms in this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect
We collect personal information in various ways, including:

• Information you provide directly: name, address, phone number, email, payment/billing information, shipping addresses, order details, etc.

• Account information: if you create an account, store preferences, login credentials.

• Usage information: how you use our website/services, pages visited, click paths, search queries.

• Device & technical information: IP address, browser type, operating system, device identifiers.

• Location information: approximate or precise location if enabled or required for shipment.

• Communications: emails, chats, customer service inquiries, feedback, reviews.

• Third-party sources: when we receive information from partners, service providers, carriers, or publicly available sources.

3. How We Use Your Information
We use personal information for purposes including:

• To provide, fulfill, and manage our services (e.g. shipping, fulfillment, order processing).

• To manage your account and customer support.

• To communicate with you (notifications, updates, offers).

• To improve and personalize user experience (website improvements, product/service offerings).

• For billing and payment processing.

• For compliance with legal obligations, fraud prevention, and security.

• For marketing and advertising: to send you promotional materials (if permitted), to serve tailored ads, measure effectiveness of marketing.

4. Sharing of Information
We may share your personal information with:

• Service providers who help us perform functions (e.g. payment processors, shipping carriers, IT providers).

• Business partners for co-marketing or other joint services.

• Third parties for advertising (for example ad networks, analytics providers).

• Legal and regulatory authorities if required by law or to protect our/legal rights.

• Successors in case of merger, acquisition, or sale of assets.

We do not sell your personal information except as described or permitted by applicable law.

5. Cookies, Tracking & Analytics
We use cookies, web beacons, tracking pixels, scripts, and similar technologies to:

• Operate and secure the site.

• Collect analytics information (usage, traffic).

• Serve personalized content or advertising.

• Remember your preferences.

You may have options to opt out of some cookies or tracking via browser settings or other tools.

6. Your Choices and Rights
Depending on where you are located, you may have rights such as:

• Opt-out of receiving marketing communications.

• Access to your personal information.

• Correct or update your personal information.

• Request deletion of your personal information.

• Object to or restrict certain processing.

• If applicable, rights under laws such as the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) in the EU, etc.

7. Security
We implement commercially reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the Internet or storage mechanism is totally secure.

8. International Data Transfers
If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries. By using our services, you consent to those transfers under applicable laws.

9. Children
Our services are not intended for children under the age of [13/16 – depending on jurisdiction]. We do not knowingly collect data from children under that age. If you believe a child has provided us personal information without parental consent, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a revised policy on our website and updating the “Last Updated” date. Your continued use after changes means you accept the updated policy.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Chicago Shipper
3501 Woodhead Dr.
Northbrook, IL 60062
Phone: 847-922-0939
Email: sgsaltz@chicagotech.com